Mr. Lomakin-Rumyantzev thanked Aeroexpress for providing the Personal Assistant service to the physically disadvantaged people. “The decision taken by your company is strictly in line with the order by Dmitry Medvedev, the President of the Russian Federation, issued following a meeting of the Russian Presidential Council for the Disabled, to ensure easy access of the disabled to facilities and services”, the letter said.
Since March 2009, the physically disadvantaged passengers have been using the Personal Assistant service for travelling onboard the Aeroexpress to the Sheremetyevo and Vnukovo airports. The service is cost-free and includes complete attendance to passengers on wheelchairs.